General Terms and Conditions of Business
Deutsch im Trend e.U.
Inhaberin: Mag. Verena Zaczek
Firmensitz: Ziegelstraße 20d/4 (8045 Graz)
Büro: Schlögelgasse 5 (8010 Graz)
Telefon: +43 660 4357213
Area of Validity
These General Terms and Conditions of Business apply to all legal transactions entered into on the one hand by Deutsch im Trend e.U., particularly with respect to services rendered within the scope of courses organised by Deutsch im Trend e.U., and, on the other hand, its customers.
The relevant version of the General Terms and Conditions of Business shall be the version valid at the time of contract conclusion. The General Terms and Conditions of Business shall also be applicable to future agreements – even if/when supplementary contracts fail to mention this explicitly. Should individual provisions of these General Terms and Conditions of Business be or become invalid, this shall not affect the validity of the remaining provisions, or that of contracts concluded on their basis. Each invalid provision shall be replaced by a valid one which comes as close as possible to the original provision in terms of its general sense and economic intent.
Registration Procedure and Payment
Registration for courses of Deutsch im Trend e.U. can be carried out online or in person (only for Intensive courses and by appointment) and is binding. Regrettably, payment by instalments is not possible.
1. Online registration is possible for all courses
Having filled out and submitted your online registration form, you will be sent by email a payment request and further information. Payment can be carried out by online banking or bank transfer.
Remittances are to be directed to the following account; please state the participant’s name and course number in the reference.
Kontoname: Deutsch im Trend e.U.
IBAN: AT 421400000110438370
2. Registration in person
It is only possible for intensive courses and by appointment. A registration form has to be filled in and the tuition fee has to be paid in full by online banking or bank transfer. You will get all other information via mail. Joining a course late and/or dropping out (leaving the course before its scheduled end) does not entitle participants to any reduction of their tuition fees. Please see our current discounts.
Withdrawal rights for distance sales customers
If the contract is entered into by any means of communication at a distance such as e-mail or online registration forms, the customer, provided being a consumer, is entitled to withdraw from the contract within 14 calendar days of its conclusion without citing any reason. This applies for courses as well as examinations and all other services provided by Deutsch im Trend e.U.
If the service has started before the right to withdraw has expired, the contractual partner, by accepting these conditions, agrees that the right to withdraw within 14 days shall not apply.
Once the first lesson of the course has commenced, the withdrawal right is void.
Withdrawals must be sent to:
Deutsch im Trend e.U.
Ziegelstraße 20d/4, 8045 Graz
If you withdraw from the contract we have to refund you all payments we have received promptly at latest within 14 days after the date when the withdrawal form arrived. For the refund we use the same means of payment as the original transaction was done, unless we agreed differently on this matter before. Fees will not be charged in any case.
If you want to withdraw from your contract, please fill in that form and send it back to:
Deutsch im Trend E.U, Verena Zaczek
8045 Graz, Ziegelstraße 20d/4
I hereby withdraw from the signed contract on the performance of the following services:
Name of student:
Address of student:
Signature of student:
General Information on the Courses
Teaching unit: Course duration is measured in teaching units (TU). 1 TU = 45 minutes.
Number of participants: the maximum number of participants in the German courses organised by Deutsch im Trend e.U. is 14.
Changes in the Course Programme / Course Cancellation:
Due to long-term planning, organisational changes cannot be avoided. Should a course need to be cancelled, a deduction-free reimbursement of the paid course fees shall be carried out. Furthermore, Deutsch im Trend e.U. reserves the right to change venues, as well as trainers, and to cancel courses. Course cancellations do not entitle participants to reimbursement of costs or any other claims by the Language Center. The same applies to necessary short-term scheduling changes.
Certificate / Confirmation of Participation
To receive a confirmation at the end of a course, every participant needs to have attended a minimum of 80% of classes. Confirmations of participation shall be issued free of charge at the end of the course and are sent via mail.
Compensation for Damages
The inventory, rooms, media and technical/electronic equipment shall be utilised with all possible care. Course participants shall be required to pay compensation for any damage they cause.
All participants’ personal information shall be treated confidentially and utilised solely for internal purposes. Your personal information is saved and processed electronically. Third parties shall neither be provided with, nor given access to your personal information, except if expressly required by law.
Exclusion of Liability
Deutsch im Trend does not assume responsibility for participants’ personal items, teaching materials put at their disposal, etc. – including in cases of theft.
Final Provisions and Applicable Law
Any amendment of contract or of the present General Terms and Conditions of Business shall only be valid if carried out in writing; said condition also applies to the present formal requirement. No ancillary verbal agreements exist.
The competent court in Graz is deemed to be agreed to as the court of jurisdiction responsible for the settlement of any dispute in connection with these General Terms and Conditions of Business.